2407749 - Upgrade and Check In options greyed out for Sybase license keys - SAP ONE Support Launchpad | SAP Knowledge Base Article

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2407749 - Upgrade and Check In options greyed out for Sybase license keys - SAP ONE Support Launchpad

Symptom

  • Trying to use the Check-In option
  • Error: You are not authorized for installation undefined
  • Unable to edit a Sybase system which is listed as migrated
  • Cannot check in Sybase License Keys for a migrated system
  • Unable to add new Sybase license keys to an existing system
  • Cannot update Sybase License keys under a migrated system
  • There is no generate button when creating Sybase License Keys
  • Having issues trying to request license keys for a new version of Sybase
  • Cannot generate a new Sybase License Key under a migrated Sybase system

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Environment

Product

SAP IQ all versions ; SAP InfoMaker all versions ; SAP PowerBuilder all versions ; SAP Replication Server all versions ; SAP Sybase IQ all versions ; SAP Sybase Mainframe Connect all versions ; Sybase Adaptive Server Enterprise all versions ; Sybase InfoMaker application all versions ; Sybase PowerDesigner software all versions ; Sybase Replication Server software all versions

Keywords

SAP IQ , Sybase IQ , SAP InfoMaker , Sybase InfoMaker , Sybase Info Maker , SAP PowerAMC , Sybase PowerAMC , Sybase Power AMC , SAP PowerBuilder , Sybase PowerBuilder , Sybase Power Builder , PB , SAP Replication Server , Sybase Replication Server , Sybase Adaptive Server Enterprise , SAP ASE , Sybase ASE , Sybase InfoMaker , Sybase IM , Sybase Info Maker , Sybase PowerDesigner , Sybase Power Designer , Sybase PD , SAP PowerDesigner , KBA , internal server error , error generating licensefile. , generate button missing , XX-SER-LIKEY-SYB , License Keys for Sybase Products , Problem

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