2407405 - SMP3 SP12 can't boot when it installed on Windows 2012R2 | SAP Knowledge Base Article

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2407405 - SMP3 SP12 can't boot when it installed on Windows 2012R2

Symptom

SAP Mobile Platorm 3.0 (SMP3) SP12 can't boot with following error in SMP3 server log when it installed on Windows 2012R2.

SMP3 Server log (e.g. C:\SAP\MobilePlatform3\Server\log\testsrv-smp-server.log):

2016 12 19 17:10:05#+0900#ERROR#com.sap.mobile.platform.server.agentry.core###aims-init-38#########Failed to load Agentry native libraries java.lang.UnsatisfiedLinkError: C:\SAP\MobilePlatform3\Server\configuration\org.eclipse.osgi\bundles\246\data\agserv.dll: Can't find dependent libraries
 at java.lang.ClassLoader$NativeLibrary.load(Native Method)
 at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:2044)
 at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1929)
 at java.lang.Runtime.load0(Runtime.java:809)
 at java.lang.System.load(System.java:1094)
 at com.sap.agentry.NativeLibraryLoader.loadLibrary(NativeLibraryLoader.java:43)
 at com.sap.mobile.platform.server.agentry.impl.AgentryServerManager.<clinit>(AgentryServerManager.java:102)
 at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
 at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
 at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)


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Environment

SAP Mobile Platform 3.0 SP12, Windows Server 2012 R2

Product

SAP Mobile Platform 3.0

Keywords

Windows2012R2, SMP3SP12, agentry, library, link failed, link error , KBA , MOB-ONP , SAP Mobile Platform on Premise , Problem

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