2407259 - Infected with signal 11 shuts down the HK CHORES process | SAP Knowledge Base Article

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2407259 - Infected with signal 11 shuts down the HK CHORES process

Symptom

The Housekeeper Chores system process  regularly stacktraces with a Segmentation fault (SIGSEGV).    The process does an immediate restart.  

kernel  Current process (0x1f0010) infected with signal 11 (SIGSEGV)
kernel  Address 0x0000000100208724 (usctcondata+0x58), siginfo (code, address) = (50, 0x00000001584af9f2)
kernel  **** Saved signal context (0x000000016892fd60): ****
kernel  __sc_onstack: 0x0, __sc_uerror: 11
kernel  uc_sigmask: 0xffffffff1ffef877 0xffffffffffffffff 0xffffffffffffffff 0x7fffffffffffffff
kernel  Machine Save State:
kernel       PC (iar): 0000000100208724 (usctcondata+0x58)
kernel       Link Register (lr): 0000000100208700 (usctcondata+0x34)
kernel       Stack Pointer (stkp): 0000000168930250
kernel       msr : a00000000000d032  ctr : 00000001016d51d8  cr  : 4844222b
kernel       xer : 40000000
kernel       r0  : 00000001584af9da  r1  : 0000000168930250  r2  : 00000001107c7a78
kernel       r3  : 0000000000000001  r4  : 00000001584af9da  r5  : 0000000000000000
kernel       r6  : 0000000110700678  r7  : 000000000000000c  r8  : 0000000000000000
kernel       r9  : 0000000000000000  r10 : 00000001689302c0  r11 : 0000000068db0000
kernel       r12 : 0000000100208700  r13 : 0000000110c62800  r14 : 000000016001fd40
kernel       r15 : 0000000000000001  r16 : 0000000003938700  r17 : 0000000000000007
kernel       r18 : 00000000000000a8  r19 : 0000000000000007  r20 : 00000001031aff98
kernel       r21 : 00000000000002b3  r22 : 6d3a06d3a06d3a07  r23 : 00000001cc74f908
kernel       r24 : 00000001107e6a58  r25 : 00000000018b8200  r26 : 000000000000012c
kernel       r27 : 0000000000000000  r28 : 0000000000000000  r29 : 000000011105f070
kernel       r30 : 0000000000000021  r31 : 0000000000000000
00:0012:00000:00011:2016/12/09 13:37:14.99 kernel  **** end of signal context ****
kernel  ************************************
server  SQL Text: [no text]
kernel  curdb = 1 tempdb = 2 pstat = 0x200 p2stat = 0x100100
kernel  p3stat = 0x800 p4stat = 0x2 p5stat = 0x0 p6stat = 0x400 p7stat = 0x10000
kernel  lasterror = 0 preverror = 0 transtate = 1
kernel  curcmd = 0 program =
kernel  pc: 0x000000010004ab80 pcstkwalk+0xe4()
kernel  pc: 0x000000010004a434 ucstkgentrace+0x34c()
kernel  pc: 0x00000001000496b4 ucbacktrace+0xb0()
kernel  pc: 0x0000000100270dec terminate_process.fdpr.chunk.2+0x7b8()
kernel  pc: 0x0000000102dd5104 kisignal+0x4bc()
kernel  pc: 0x0000000100208724 usctcondata+0x58()
kernel  pc: 0x0000000100205680 omni_ct_cancel+0x60()
kernel  pc: 0x0000000101053b60 omni_rdes_disconnect+0xb8()
kernel  pc: 0x000000010103604c hk_cis_idle_timeout+0x338()
kernel  [Handler pc: 0x00000001000b0d88 hdl_backout_msg installed by the following function:-]
kernel  pc: 0x0000000100a1eab8 hk_chores_proc.fdpr.chunk.1+0xc4()
kernel  end of stack trace, spid 11, kpid 2031632, suid 0
server  Restarted process 'HK CHORES'.


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Environment

SAP Adaptive Server Enterprise (ASE)  16.0 SP01  PL03

Product

SAP Adaptive Server Enterprise 16.0

Keywords

cis idle connection timeout component integration services , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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