2407017 - Cannot register mobile devices using SAP Hybrid Web Container (HWC) application on iOS 10.0.1 and higher | SAP Knowledge Base Article

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2407017 - Cannot register mobile devices using SAP Hybrid Web Container (HWC) application on iOS 10.0.1 and higher

Symptom

After upgrading iOS on an Apple device, Hybrid Web Container (HWC) application cannot registered on SAP Mobile Platform. It only occurs if all of the following conditions are true:

  • iOS version is 10.0.1 / 10.1.1 / 10.2
  • Afaria client is installed
  • Touch ID is enabled

When launching the HWC application, instead of redirecting to the Afaria client, the HWC application is getting closed. Therefore, no new mobile registrations are possible.

(If Afaria is not installed, or Touch ID is not enabled, it works fine.)


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Environment

  • iOS version 10.0.1 / 10.1.1 / 10.2
  • SAP Hybrid Web Container (HWC) application for iOS
  • SAP Afaria client for iOS

Product

SAP Mobile Platform 2.3 ; SAP Mobile Platform 3.0

Keywords

HWC 2.3.6.7912, Afaria Mobile Client 6.60.8147 SP06 3.3, provide seed data to HWC, Apple iPad, Apple iPhone , KBA , MOB-SDK-HWC , SAP Mobile SDK Hybrid Web Container , MOB-AFA , Afaria , MOB-ONP , SAP Mobile Platform on Premise , Problem

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