2406744 - Cannot create report by connection to SalesForce in Crystal Report for Enterprise | SAP Knowledge Base Article

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2406744 - Cannot create report by connection to SalesForce in Crystal Report for Enterprise

Symptom

  • Cannot connect to ODBC/JDBC connection in Crystal Report for Enterprise.
  • ODBC/JDBC connections are running in IDT.
  • Error: There was a problem accessing the Relational Connection on SAP BusinessObjects Business Intelligence platfom. Please check with your System Administrator that the connection is correctly configured. is observed in Crystal Reports for Enterprise client.
  • Error: Unable to retrieve the datasource configuration: java.lang.NullPointerException: while trying to invoke the method com.crystaldecisions.enterprise.ocaframework.IProxyHandler.invoke (java.lang.reflect.Method, java.lang.Object[], java.util.Map) of a null object loaded from field com.sap.connectivity.cs.remoting.corba.svchelpers._ConfigurationProxy.m_handler of an object loaded from local variable 'this'

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Environment

  • SAP BusinessObjects Business Intelligence platform (BI) 4.2 Service Pack (SP) 02
  • Windows Server 2012 R2

Product

SAP Crystal Server 2016

Keywords

cr4e, cr, crystal report, 4.2, BI, BOBJ, server, datasource configuration, java.lang.NullPointerException, crystaldecisions, IProxyHandler, Relational Connection,  , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

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