2406552 - Transaction type is not displayed as follow-up document | SAP Knowledge Base Article

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2406552 - Transaction type is not displayed as follow-up document

Symptom

  • A transaction type is defined as follow-up document for another document type. However, system is not displaying this document as follow-up transaction in SAP WebUI

Example : You're using a business role of Sales, for example, SALESPRO. You want to define a Service document, an Indicent, as follow-up transaction for your sales documents. The incident can be created as follow-up document in transaction CRMD_ORDER (SAPGUI) but not in WebUI. In WebUI the incident is not shown as a follow-up document.


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

follow-up document, Generic Outbound plug Mappings, navigation bar profile , KBA , CRM-BTX , Business Transactions , How To

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