SAP Knowledge Base Article - Preview

2406477 - Failed: Minimum support package version (Critical) when patching BI 4.x

Symptom

  • During an installation of a patch of BI, installation fails at the prerequisite stage with the following error:

    "Failed: Minimum support package version (Critical)
    Information: This update is for SAP BusinessObjects BI platform 4.2, which was not found on the system. You must install it before this installation can continue."

    UpdateServer.jpg

Read more...

Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0 / 4.1 / 4.2)
  • Windows
  • Linux / Unix

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

upgrade , KBA , BI-BIP-INS , Enterprise (BI platform) installation, upgrade, patching , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.