2404789 - Syslogs corruption error 3474 reported after abrupt shutdown - SAP ASE | SAP Knowledge Base Article

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2404789 - Syslogs corruption error 3474 reported after abrupt shutdown - SAP ASE

Symptom

  • Suddenly the ASE server become unresponsive.
  • Due to this the server was shutdown with nowait option or it got exited abruptly.
  • On the next restart, the database recovery fails and reports the below error:

Error: 3474, Severity: 21, State: 1
During redo the page timestamp value is less than old timestamp from log.
Page #=37859535,object id = 702625546, page timestamp=61b7 38f25639. Log old timestamp=61b7 38f32099. Log record marker = (1758984, 0).
Database 'servername' (dbid XX): Recovery failed. Check the ASE errorlog for further information as to the cause


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Environment

  • SAP Adaptive Server Enterprise (ASE) 15.7
  • SAP Adaptive Server Enterprise (ASE) 16.0
  • SAP Adaptive Server Enterprise Cluster Edition (ASE CE) 16.0

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0 ; SAP Adaptive Server Enterprise 16.0 Cluster Edition

Keywords

tablealloc, hang, hung , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BC-DB-SYB , SAP Business Suite on Sybase ASE Database Platform , How To

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