2403394 - Can support incidents be moved to a different customer number, installation number, or S-User ID? | SAP Knowledge Base Article

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2403394 - Can support incidents be moved to a different customer number, installation number, or S-User ID?

Symptom

  • Reassign incident to a different account
  • Move incidents
  • Transfer incidents to a different customer number
  • Transfer support incidents to a new customer number
  • How to transfer incident to a different installation number
  • How to change S-User ID or reporter on a support incident
  • How to migrate support incidents to a new customer number
  • How to move support message to a different customer nmber
  • Migrating incidents from old customer number to new customer number
  • Moved from an old customer number to a new customer number
  • Reassigned Systems from one customer number to anohter, can we move the incidents?

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Environment

  • SAP Support Portal
  • SAP ONE Support Launchpad

Keywords

support messages , migration of incidents , migrating incidents , move incidents , , KBA , XX-SER-SAPSMP-SUP , SAP Support Portal - Support Applications , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , Problem

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