SAP Knowledge Base Article - Preview

2403148 - Sap Host Agent 'sapstartsrv' - the initial password has expired (request a new one) - Solution Manager 7.2

Symptom

In Managed system configuration

  • Select the system affected
  • Step 4 Assign Diagnostics agent

Appear this error :

Connect diagnostics agents    unexpected error com.sap.smd.agent.plugin.connectors.webservice.web

test.png

In Host agent Connection status from System Monitoring

Version Check error (The server sent http status )

test2.png

The SaphostExec status is running

test3.png

 

In the SAP host agent log (dev_rfc.trc)
 
T:17590161764752 Error in program 'sapstartsrv': ======> The initial password has expired (request a new one)
T:17590161764752 Error in program 'sapstartsrv': <* RfcReceive [17] : returns 3:RFC_SYS_EXCEPTION
T:17590161764752 Error in program 'sapstartsrv': RfcOpenEx failed

 

 


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Environment

Solution Manager 7.2

Sap host agent

Product

SAP Solution Manager 7.2

Keywords

password host agent , KBA , SV-SMG-DIA-SRV-AGT , Agent Framework , Problem

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