You found there are several transaction types dispalyed for one Message type(such as incidents or change documents) in CRM UI --> My messages - Assigned to me.
And you just want to display one or part of the transaction types.
SAP Solution managaer 7.1
SAP Solution managaer 7.2
My messages , Assigned to me ,widget , SPRO ,transaction type ,dno_cust04 , KBA , SV-SMG-SUP , Service Desk / Incident Management , How To
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