2402501 - 2402501 – IDM: Unable to install Runtime Component | SAP Knowledge Base Article

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2402501 - 2402501 – IDM: Unable to install Runtime Component


  • You are trying to install the IDM Runtime Component. When running the install.exe, you get the following error:

    Fatal Application Error

    This Application has Unexpectedly Quit

    Invocation of this Java Application has caused an

    InvocationTargetExceptoin.  This application will now exit.(LAX)


    Flexeraawm$aaa: Windows DLL failed to load

     at Flexeraawm.af(Unknown Source)

     at Flexeraawm.aa(Unknown Source)

     at com.zerog.ia.installer.LifeCycleManager.init(Unknown Source)

     at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)

     at com.zerog.ia.installer.Main.main(Unknown Source)

     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

     at java.lang.reflect.Method.invoke(Method.java:597)

     at com.zerog.lax.LAX.launch(Unknown Source)

     at com.zerog.lax.LAX.main(Unknown Source)

  • You have tried to set the compatibility mode to Windows 7 as per Note 2237907



  • Install or Update IDM 8.0
  • InstallAnywhere 2012 
  • Java Runtime Environment "6.1.087" or Higher
  • Windows 2012 R2 


SAP Identity Management 8.0


IDM, Runtime, InstallAnywhere, Install, Anywhere, Windows DLL, Windows 2012 R2 , KBA , BC-IAM-IDM , Identity Management , Problem

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