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2402168 - When you click "View Data" no records are returned in SAP Information Steward

Symptom

You can not View Data and the following is logged after upgrading SAP Information Steward:

In the InformationSteward.Explorer.log:
[E] 2016-11-28 15:51:13.015 [Explorer][http-nio-443-exec-9] Not a valid logon token. (FWB 00003)
[E] 2016-11-28 15:51:13.030 [Explorer][http-nio-443-exec-9] com.crystaldecisions.sdk.exception.SDKServerException: Not a valid logon token. (FWB 00003)cause:com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2
detail:Not a valid logon token. (FWB 00003) The server supplied the following details: OCA_Abuse exception 10503 at [.\exceptionmapper.cpp : 67]  42010 {}
 ...Not a valid logon token. (FWB 00003) Cannot find token

 In the InformationSteward.ApplicationService.log:
[E] 2016-11-29 09:04:23.335 [ApplicationService][Transport:Shared-158/71] com.bobj.mm.boe.InvalidLicenseKeyException
 at com.bobj.mm.boe.LicenseManager.validateLicense(LicenseManager.java:95)

 

 


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Environment

  • SAP Data Services 14.2 SP7
    upgraded to SAP Data Services 14.2 SP7 PL1
  • SAP Information Steward 14.2 SP7
    upgraded to SAP Information Steward 14.2 SP7 PL1

Product

SAP Information Steward 4.0

Keywords

Data Services, Information Steward, BOIS, BODS, Data Services repair install, there are no records showing , KBA , EIM-IS-DI , Information Steward - Data Insight , Problem

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