SAP Knowledge Base Article - Preview

2401417 - Unable to Delete a Folder in KM

Symptom

  • When attempting to delete a folder in KM, the folder is not deleted and the following error is returned - 

    DeleteResource1.PNG

  • An exception of the following type is generated in the default.trc file - 

    failed to delete folder <Path to folder location>/<fileID>.<filetype>] is locked by [<UserID>]
    at com.sapportals.wcm.repository.manager.cm.persistence.BasicPersistenceDB.checkProtectedRIDExt(BasicPersistenceDB.java:895)

  • When you navigate to the folder shown in the above exception, the file referenced does not exist in KM and the lock cannot therefore be released

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Environment

  • EP Release Independent
  • SAP NetWeaver

Product

SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

Enterprise Portal 7.0, EP 7.0, Enterprise Portal 7.01, EP 7.01, Enterprise Portal 7.02, EP 7.02, Enterprise Portal 7.03, EP 7.03, Enterprise Portal 7.30, EP 7.30, Enterprise Portal 7.31, EP 7.31, Enterprise Portal 7.40, EP 7.4, Enterprise Portal 7.50, EP 7.5, file, folder, KM, locked, Unable to delete, CM Repository DB Check, failed to delete folder, is locked by, No Status Information Available , KBA , EP-KM-CM , KM Content Management , Problem

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