2400969 - Long running webi reports throw an error in BI 4.X | SAP Knowledge Base Article

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2400969 - Long running webi reports throw an error in BI 4.X

Symptom

  • Large webi report is refreshed using BI Launch Pad and webi returns "An internal error occurred while calling 'answerPromptsEx' API. (Error:ERR_WIS_30270)(Error:INF)" error 
  • This issue is not reprodducible on Web Intelligence Rich Client
  • This issue exists on Internet Explorer and Mozilla Firefox, and it is not reproducible on Google Chrome

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Environment

  • SAP BusinessObjects Business Intelligence platform 4.X

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

loadbalancer,Internetexplorer, timeout, answerPromptsEx, BI4.x, WIS 30270, timeout , KBA , BI-RA-WBI , Web Intelligence , Problem

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