SAP Knowledge Base Article - Preview

2399949 - Message stuck in PROCESSING status in SAP Cloud Platform Integration message monitoring

Symptom

In SAP Cloud Platform Integration message monitoring you see a message with status PROCESSING, but over time this status is not changing to any final status like: FAILED, COMPLETED, etc...

Processing.jpg

Neither the Message Processing Log nor the message processing time are increasing.


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Environment

SAP Cloud Platform Integration

Product

SAP Cloud Platform Integration for process services 1.0

Keywords

HCI, HANA Cloud Integration, tenant, message status, PROCESSING, monitoring, tail log, MPLPersistSingleCommand, persist, drop, MPL, Message Processing Log, SAP Cloud Platform Integration , KBA , hci , LOD-HCI-PI-RT , Integration Runtime , LOD-HCI-PI-OP-SRV , Operations Server , Problem

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