2399618 - Problem with Relational Connection - CR4E | SAP Knowledge Base Article

SAP Knowledge Base Article - Preview

2399618 - Problem with Relational Connection - CR4E

Symptom

  • When attempting to connect to data source in Crystal Reports for Enterprise, receieve the error:
    • There was a problem accessing the Relational Connection on SAP BusinessObjects Business Intelligence platform. Please check with your System Administrator that the connection is correctly configured. 
      Unable to retrieve the datasource configuration : java.lang.NullPointerException
  • Issue does not occur when user is part of Administrators group
  • Issue does not resolve if full rights are assigned to User outside of Administrator group

Read more...

Environment

  • SAP BusinessObjects Business Intelligence 4.X
  • SAP Crystal Reports for Enterprise 4.X

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

CR4E, Crystal Reports 4 Enterprise, Relational Connection, Permissions, security, rights, admin, non-admin, non-administrator, access levels, full right, full rights, all access, restricted, ConnectionServer, Connection Servers, Usergroups, , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.