2399281 - time out error occurs in Managed System Configuration | SAP Knowledge Base Article

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2399281 - time out error occurs in Managed System Configuration

Symptom

Some managed systems get very long response time when reading the system data in Managed System Configuration. The timed out error may be one of the following:

1.
CX_AI_SYSTEM_FAULT : SOAP:1.023 SRT: Processing error in Internet Communication Framework: ("ICF Error when receiving the response: ICM_HTTP_TIMEOUT")
CX_SOAP_FAILURE : Error when processing Web service call
CX_SOAP_CORE : Error when calling SOAP Runtime functions: SRT: Processing error in Internet Communication Framework: ("ICF Error when receiving the response: ICM_HTTP_TIMEOUT")"

2.
CX_AI_SYSTEM_FAULT : SOAP:1.007 SRT: Unsupported xstream found: ("HTTP Code 500 : Internal Server Error")
CX_SOAP_FAILURE : Error when processing Web Service call CX_SOAP_CORE : Error when calling SOAP Runtime functions: SRT:
Unsupported xstream found: ("HTTP Code 500 : Internal Server Error")

3.
500 connection timed out

For example:
issue.png


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Environment

SAP Solution Manager 7.1 SP13, or SP14, or SP15
SAP Solution Manager 7.2 SP2, or SP3

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

Register ADC collector, Generate System-level Metrics, WEB Service Logical Port Creation, Introscope Host Adapter, Extractor Setup , KBA , SV-SMG-INS-CFG-MNG , Managed System Configuration , SV-SMG-LDB , Landscape Management Database (LMDB) , Problem

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