2397148 - Running SAP Connector produces IOException: Permission denied - SAP EIS | SAP Knowledge Base Article

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2397148 - Running SAP Connector produces IOException: Permission denied - SAP EIS

Symptom

While running the SAP Connector with SAP Enterprise Inventory and Service-Level Optimization (EIS), the connector fails with errors similar to the following:

2016-11-21 03:00:09 CST ERROR          InboundGatewayWorkerThread com.smartops.gateway.connector.SapInboundConnectorWrapperImpl  invokeSAPConnector  non zero return code returned from the connector (returnStatus) = 1 stdout:In parser.......
Processing Connection node.............
Not a valid XML File
 Could not parse the XML File 
 
Exiting with error status = 1
 stderr:java.io.IOException: Permission denied
 at java.io.UnixFileSystem.createFileExclusively(Native Method)
 at java.io.File.createNewFile(File.java:883)
 at com.smartops.sap_connector.util.Logger.initialize(Logger.java:124)


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Environment

  • SAP Enterprise Inventory and Service-Level Optimization (EIS)
  • SAP Java Connector (jco)

Product

SAP Enterprise Inventory and Service-Level Optimization all versions

Keywords

SmartOps, EIS, EIO, MIPO, 6.10, xml, umask, log, start, startup, tomcat, 6.9 , KBA , SCM-EIS , SAP Enterprise Inventory and Service-Level Optimization , SCM-EIS-OPS , SAP EIS - Operations , Problem

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