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2396591 - 500 Internal Server Error when executing Role Upload (Role from Back End)

Symptom

  •  After clicking ‘Start Upload’ button of the Role Upload application, the following error occurs:

    500 Internal Server Error                                                                                                

    Failed to process request. Please contact your system administrator.

  •  The following error can be found at the defaultTrace files:

    500 Internal Server Error is returned for HTTP request [http://<HOST>.<Domain>:<PORT>/webdynpro/resources/sap.com/pb/PageBuilder]:
      component [dispatcher],
      web module [webdynpro/resources/sap.com/tc~pp~admintls~role_upload_ui],
      application [sap.com/tc~pp~admintls~role_upload_ui],
      DC name [sap.com/tc~pp~admintls~role_upload_ui],
      CSN component[EP-PIN-PCD-ROL-UPL],
      problem categorization [],
      internal categorization [-1812969830].

    [EXCEPTION]
    java.lang.NullPointerException
     at java.util.Hashtable.put(Hashtable.java:394)
     at com.sap.roleupload.utils.MigrationHandling.startMigration(MigrationHandling.java:405)
     at com.sap.roleupload.ui.RoleUpload.upload(RoleUpload.java:538)
     at com.sap.roleupload.ui.wdp.InternalRoleUpload.upload(InternalRoleUpload.java:566)
     at com.sap.roleupload.ui.ExecuteUpload.wdDoInit(ExecuteUpload.java:118)
     at com.sap.roleupload.ui.wdp.InternalExecuteUpload.wdDoInit(InternalExecuteUpload.java:228)

 


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Environment

SAP Netweaver Enterprise Portal.

Product

SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.3

Keywords

Role, Upload, Exception, Error, 500, Internal, nullpointer, NullPointerException, null, , KBA , EP-PIN-PCD-ROL-UPL , Role upload from ERP to Portal , Problem

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