SAP Knowledge Base Article - Preview

2395373 - Missing menu items and disabled toolbar icons - SAP PD

Symptom

  • SAP PowerDesigner has been deployed silently with the Client Management solution from LANDesk (similar to Microsoft SCCM) that uses the SYSTEM account.
  • The installation ran successfully with no error and SAP PowerDesigner opens.
  • Most of sub-menu items are missing.
  • All Standard toolbar icons are disabled, except Save All.
  • Clicking Help > About PowerDesigner does nothing: no window pops up.

    KBA 2395373.png

Read more...

Environment

  • SAP PowerDesigner 16.6
  • LANDesk Management Suite
  • Microsoft System Center Configuration Manager 

Product

SAP PowerDesigner all versions

Keywords

silent, installation, deployment, greyed, grayed, ADMIN, 803748, CR803748, CR#803748 , KBA , BC-SYB-PD , PowerDesigner , Product Enhancement

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.