2393812 - CrystalReports2016ReportApplicationServer fails to start and CrystalReports2016ProcessingServer stays in starting state | SAP Knowledge Base Article

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2393812 - CrystalReports2016ReportApplicationServer fails to start and CrystalReports2016ProcessingServer stays in starting state

Symptom

  • After installing Business Objects IP 4.2  SP3 suite, CrystalReports2016ReportApplicationServer fails to start and CrystalReports2016ProcessingServer stays in starting state.
  • Suite installation log shows the error "Failed to (un)register 34 MainWin libraries" preceded by a number of similar "Errorcode 1" strings.

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Environment

  • SAP BusinessObjects Business Intelligence platform 4.x
  • Linux redhat 7.2
  • Linux redhat 7.3

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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