2393423 - Promotion Management AjaxRequestThrowsError HTTP 500 | SAP Knowledge Base Article

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2393423 - Promotion Management AjaxRequestThrowsError HTTP 500

Symptom

Promotion Management Tool in the CMC gives an AjaxRequestThrowsError:True error after pressing save when promoting multiple objects.

Able to promote one object, but when multiple were selected, Ajax error is thrown after save. 

If multiple objects were created and user tried to promote, this HTTP error is thrown: 

HTTP Status 500 - javax.servlet.ServletException: com.businessobjects.lcm.utilities.LCMException: com.crystaldecisions.sdk.exception.SDKServerException: File frs://Input/a_140/015/000/3980/lcm.global.config-guid[aa269aa1-1734-43ec-89ce-d5d5e378fdf51].properties not found on File Repository Server. cause:com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2 detail:File frs://Input/a_140/015/000/3980/lcm.global.config-guid[aa269aa1-1734-43ec-89ce-d5d5e378fdf51].properties not found on File Repository Server. The server supplied the following details: OCA_Abuse exception 6402 at [.\osca_fs_impl.cpp : 1602] 46645{frs://Input/a_140/015/000/3980/lcm.global.config-guid[aa269aa1-1734-43ec-89ce-d5d5e378fdf51].properties}

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Environment

Business Objects Business Intelligence Platform 4.1 SP7 Patch 6 HF 1

Product

SAP BusinessObjects Business Intelligence platform 4.1

Keywords

HTTP Status 500, Promotion Management Tool, LCM, BI Platform, Ajax Error, AjaxRequestThrowsError, properties file , KBA , BI-BIP-LCM , Lifecycle Management Console - Promotion mgmt, Version mgmt , Problem

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