SAP Knowledge Base Article - Preview

2393417 - Administrators not found error in PI after upgrade

Symptom

  • After a PI/PO upgrade
  • Error while opening Message Overview or RWB:

Cannot process an HTTP request to servlet [jsp] in [rwb] web application.
[EXCEPTION]
com.sap.security.api.UMRuntimeException: Group with id GRUP.PRIVATE_DATASOURCE.un:Administrators not found!
at com.sap.security.core.imp.AbstractPrincipalSet.getUserMembersInternal(AbstractPrincipalSet.java:392)
at com.sap.security.core.imp.AbstractPrincipalSet.getUserMembers(AbstractPrincipalSet.java:205)
at com.sap.security.core.imp.AbstractPrincipalSet.getUserMembers(AbstractPrincipalSet.java:123)
at com.sap.security.core.imp.RoleWrapper.getUserMembers(RoleWrapper.java:51)
at com.sapportals.htmlb.util.HtmlbPropertiesReader.getAdministratorUser(HtmlbPropertiesReader.java:55)


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Environment

  • PI Release Independent
  • SAP NetWeaver
  • SAP Process Integration

Product

SAP NetWeaver all versions ; SAP Process Integration all versions

Keywords

Process Integration 7.0, PI 7.0, PI 7.01, PI 7.02, Process Integration 7.10, PI 7.10, Process Integration 7.11, PI 7.11, Process Integration 7.30, PI 7.30, Process Integration 7.31, PI 7.31, Process Orchestration 7.40, PI 7.40, PO 7.40, Process Orchestration 7.50, PI 7.50, PO 7.50, NetWeaver, XI, RWB, PIMON, Runtime Workbench, PI Monitor, Message monitor, message monitoring, message overview, 500 Internal Server Error, UME, User Management, Administrators, user group, 500 Internal Server Error is returned for HTTP request, rwb/frames/util/jsp_error.jsp, com.sap.security.api.UMRuntimeException, NoSuchGroupException, upgrade, upgradation, update , KBA , BC-NWA-XPI , Process Integration Monitoring , BC-XI-IS-WKB , Runtime Workbench / Monitoring , Problem

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