SAP Knowledge Base Article - Preview

2393379 - 401 Unauthorized when using AD FS with SAP Mobile Secure

Symptom

When using a trusted identity provider other than the default SAP ID service, the user receives a "401 - Unauthorized" error from Mobile Secure after successfully authenticating with the trusted IdP. The user may also receive 500 status errors when attempting to access other HANA Cloud Platform services such as SAP WebIDE.


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Environment

  • SAP Mobile Secure
  • Microsoft Active Directory Federation Services (AD FS)

Product

SAP Afaria, cloud edition 1.0 ; SAP Afaria, cloud edition 1.5 ; SAP HANA Cloud Platform, mobile service for app and device management 1607 ; SAP Mobile Secure 2.0

Keywords

ADFS, AD FS, HCP, Trusted Identity Provider, IdP, SAML, Microsoft Active Directory Federation Services, Mobile Secure, Hana Cloud Platform, Identity Provider, 401, unauthorized , KBA , MOB-SEC , Mobile Secure Portfolio (Cloud) incl Afaria Cloud Edition , MOB-CLD , SAP Mobile Cloud SAP Mobile Platform Cloud , Problem

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