SAP Knowledge Base Article - Preview

2390952 - SAP Download Manager Error: The SAP Support Portal returned an error while trying to start the download

Symptom

  • 403 Forbidden Error
  • Impossible to download from SAP
  • Cannot download software packages
  • Error: The SAP Support Portal returned an error while trying to start the download
  • Request failed. Exception: Request failed. Exception: HTTP/1.1 403 Forbidden; Class: class dlclient.SMPIOException
  • Request failed. Exception: Request failed. Exception: HTTP/1.1 401 Forbidden; Class: class dlclient.SMPIOException

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Environment

SAP Download Manager

Keywords

dlmanager.jar , can't download , https://support.sap.com/dlmanager , , KBA , 403 , error , download , oracle , XX-SER-SAPSMP-SDM , SAP Support Portal - SAP Download Manager , Problem

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