SAP Knowledge Base Article - Preview

2390429 - Error 13 after SAP ERP Mobile Addon were implemented in the system - Work Manager (SMFND 620_700, SMERP 620_700, SMISU 620_700)

Symptom

  • The user recently upgraded SAP Addons from:
    • SAPK-33202INSYCLO 332_700
    • SAPK-33201INSYCLOU 332_70
  • to:
    • SMFND 620_700
    • SMERP 620_700
    • SMISU 620_700
  • The users tried to synchronize the device and the app and it raised the following error: No access possible via the 'NULL' data reference Server error - please contact your administrator (13).
  • Please find below (PFB) screenshot from agentry client:

Capture12.jpg

  • PFB screenshots from ST22 tranasaction:

Capture.JPG

Capture1.JPG


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Environment

  • SAP ECC 6.0 EHP5
  • Agentry Server 6.0.50
  • SMFND 620_700 PL01
  • SMERP 620_700 PL01
  • SMISU 620_700 PL01
  • SAP Work Manager 5.3

Product

Agentry 6.0 ; SAP ERP 6.0 ; SAP Mobile Platform 3.0 ; SAP Mobile Platform SDK 3.0 ; SAP Work Manager 5.3 ; SAP Work Manager 6.0.0 ; SAP Work Manager 6.1.0 ; SAP Work Manager 6.2.0 ; SAP Work Manager 6.3.0 ; SAP Work Manager 6.4

Keywords

KBA , MOB-APP-MAO-ERP , S4MERP/SMERP-Mobile Add-On integration to S4/ERP , Problem

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