2387871 - Error : "$HOST_PHYSICAL_NAME$ SAPOscol called unsuccessfully" While Sap Host Agent metric are in Red Status - Solution manager 7.1 | SAP Knowledge Base Article

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2387871 - Error : "$HOST_PHYSICAL_NAME$ SAPOscol called unsuccessfully" While Sap Host Agent metric are in Red Status - Solution manager 7.1

Symptom

In Technical Monitoring -> Alert Inbox -> Host Alerts -> Click on the SAP host Agent Alert -> SAP OsCol Web Service Availability

  • You see the following error :
    • [RC=600] URL http://$HOST_PHYSICAL_NAME$:1128/SAPOscol/?wsdl called unsuccessfully
    • [RC=600] URL http://$HOST_PHYSICAL_NAME$:1128/SAPHostControl/?wsdl called unsuccessfully

 ErrorSAPoscolwebservice.jpg

Connect to the "Agent Administration" interface http://<SolutionManager>:<HTTPPort>/smd/AgentAdmin -> Click on the "Agent Log Viewer" tab -> In the smdagent.trc log file of the Diagnostic agent

  • You see the following error :
    • "Sap host agent is not unable to connect to one host the $HOST_PHYSICAL_NAME$ is not resolved"
  • And the following error during one monitoring content activation (MetricGroupDefinition id="0000000000000000000X" for SAPPingHTTPCollector)
    • http called failed http://$HOST_PHYSICAL_NAME$:1128/SAPHostControl/?wsdl [Exception]
    • http called failed http://$HOST_PHYSICAL_NAME$:1128/SAPOscol/?wsdl [Exception]

Errore2emai.jpg


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Environment

  • Solution manager 7.1
  • Sap Host Agent

Product

SAP Solution Manager 7.1

Keywords

SAPOscol, HOST_PHYSICAL_NAME, e2emai, called, unsuccessfully, E2emai, metric, http called failed http://$HOST_PHYSICAL_NAME$:1128/SAPHostControl/?wsdl [Exception] http called failed http://$HOST_PHYSICAL_NAME$:1128/SAPOscol/?wsdl [Exception] , KBA , SV-SMG-MON-ALR-CFG , Alert / Metric Configuration , SV-SMG-DIA-SRV-AGT , Agent Framework , Problem

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