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2387609 - SAPJVM5 crash after upgrade Kernel in NW 7.1x system

Symptom

After upgraded Kernel from 720 to the latest patch of 721 in NW CE 7.1x system, Java server cannot be started.

In std_server0.out file, similar JVM crash error can be found as below:

# An unexpected error has been detected by SAP Java Virtual Machine:
#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000077648d84, pid=7596, tid=8004
#
# Java VM: SAP Java 64-Bit Server VM (5.1.027 Dec 11 2008 23:18:49 - 51_REL - optU - windows amd64 - bas2:113000 (mixed mode))
# Problematic frame:
# C  ntdll::RtlDeNormalizeProcessParams+0x574 (0x48d84) (sp=0x000000004125c920) (pc=0x0000000077648d84)

 


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Environment

•SAP NetWeaver Composition Environment 7.1
•SAP enhancement package 1 for SAP NetWeaver Composition Environment 7.1

Product

SAP NetWeaver Composition Environment 7.1 ; SAP enhancement package 1 for SAP NetWeaver Composition Environment 7.1

Keywords

Kernel, upgrade, JVM Crash, Java instance, ntdll::RtlDeNormalizeProcessParams, SAPJVM5 , KBA , BC-JVM-VM , Java Virtual Machine , BC-JAS-COR , Enterprise Runtime, Core J2EE Framework , Problem

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