SAP Knowledge Base Article - Preview

2386947 - CMS not starting on Oracle, ORA-01804

Symptom

  • Central Management Server (CMS) process does not start when using Oracle as the CMS repository databases
  • With CMS tracing enabled the following error is shown:
2016 11 06 14:06:07:979|SIServerController:run: Fail to initialize or uninitialize.  Reason is The root server reported an error Initialization Failure. (Reason: SAP BusinessObjects BI platform CMS: Unable to connect to the CMS system database ""MYDB"". Reason: Error while trying to retrieve text for error ORA-01804
SAP BusinessObjects BI platform CMS: Unable to connect to the CMS system database ""MYDB"". Reason: Error while trying to retrieve text for error ORA-01804
 CDatabase::Open failure.
).:SAP BusinessObjects BI platform CMS: Unable to connect to the CMS system database ""MYDB"". Reason: Error while trying to retrieve text for error ORA-01804
 CDatabase::Open failure.

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0, 4.1, 4.2)
  • Linux / Unix

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP Data Services 4.1

Keywords

KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , Problem

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