2386912 - DVD listed in upgrade phase PREP_INPUT_CHECK/READDATA_EXP in SUM cannot be found in SAP Support Portal | SAP Knowledge Base Article

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2386912 - DVD listed in upgrade phase PREP_INPUT_CHECK/READDATA_EXP in SUM cannot be found in SAP Support Portal

Symptom

Netweaver 7.5 based system is set as upgrade target.  System upgrade  process runs into error in phase PREP_INPUT_CHECK/READDATA_EXP in SUM(>= SP18).  A list of suitable DVDs are listed in SUM screen, but some of them cannot be found in SAP support portal, as shown in the screenshot below.

MissingDVD.png


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Environment

System upgrade with target system based on SAP Netweaver 750, SUM >=SP18

Product

SAP NetWeaver all versions

Keywords

PREP_INPUT_CHECK/READDATA_EXP, PREP_INPUT_CHECK, READDATA_EXP, DVD,  51040868_1, 51040868_2, 51040868_3, 51040868_4, 51040868_7, 51040868_8, 51040868_9, 51040868_10, 51040868_11, 51040868_12, 51040869_1, 51040869_2, 51040869_3, 51040869_4, 51040869_5, 51040869_6, 51040869_7, 51040869_8, 51040869_9, 51040869_10, 51040870_1, 51040870_2, 51040870_3, 51040870_4, 51040870_5, 51040870_6, 51040870_7, 51040870_8, 51039400, 51040119, 51042611_1, 51042611_2, 51042611_7, 51042611_8, 51042611_9, 51042611_10, 51042611_11, 51042611_12, 51042612_1, 51042612_2, 51042613_5, 51042613_6, 51042613_7, 51042613_8, 51042613_9, 51042613_10, 51042615_1, 51042615_2, 51042615_3, 51042615_4, 51042616_1, 51042616_2, 51042616_3, 51042616_4, 51042616_5, 51042616_6, 51042616_7, 51042616_8, 51042610, 51042608, 51041985_1, 51041985_2, 51041985_3, 51041985_4, 51041985_5, 51041985_6, 51041985_7, 51041985_8, 51041986_1, 51041986_2, 51041986_3, 51041986_4, 51041986_5, 51041986_6, 51041986_7, 51041986_8, 51041987_1, 51041987_2, 51041987_3, 51041987_4, 51041987_5, 51041987_6, 51041987_7, 51041987_8, 51041988_1, 51041988_2, 51041988_3, 51041988_4, 51041988_5, 51041988_6, 51041994, 51041990, 51041531, 51041532, 51041544, 51041542, 51041536, 51041537, 51044252_3, 51044252_4, 51044252_13, 51044252_15, 51044252_20, 51044252_21, 51044252_22, 51044252_26, 51044252_27, 51044252_28, 51044252_29, 51043284, 51043284, 51042228_1, 51042228_2, 51042228_3, 51042228_4, 51042228_5, 51042234, 51042235, 51044253_3, 51044253_4, 51044253_11, 51044253_13, 51044253_17, 51044253_18, 51044253_19, 51044253_22, 51044253_23, 51044253_24, 51044253_25, 51043228, 51043228, 51044471, 51044472, 51044473, 51044474, 51044475, 51043206, 51043220, 51045124_1, 51045124_2, 51045124_5, 51045124_6, 51045124_7, 51045124_8, 51042349, 51042350, 51048078_1, 51048078_2, 51048079_1, 51048079_2, 51048081_1, 51048081_2, 51048082_1, 51048082_2, 51048083_1, 51048083_2, 51048084_1, 51048084_2, 51048085_1, 51048085_2, 51048086_1, 51048086_2, 51048087_1, 51048087_2, 51048088_1, 51048088_2, 51043624, 51046726, 51048107_1, 51048107_2, 51048107_3, 51048107_5, 51048107_6, 51048107_7, 51048107_8, 51048107_9, 51048107_10, 51047454, 51047454, 51048072, 51049324, 51050818_1, 51050818_2, 51050818_3, 51050818_4, 51050818_5, 51050818_6, 51050818_7, 51050818_8, 51050818_9, 51050818_10, 51050819, 51050819, 51048078_1, 51048078_2, 51048079_1, 51048079_2, 51048081_1, 51048081_2, 51048082_1, 51048082_2, 51048083_1, 51048083_2, 51048084_1, 51048084_2, 51048085_1, 51048085_2, 51048086_1, 51048086_2, 51048087_1, 51048087_2, 51048088_1, 51048088_2, 51046680, 51046678, 51048107_1, 51048107_2, 51048107_3, 51048107_5, 51048107_6, 51048107_7, 51048107_8, 51048107_9, 51048107_10, 51047885, 51047885, 51047885, 51047885, 51050818_1, 51050818_2, 51050818_3, 51050818_4, 51050818_5, 51050818_6, 51050818_7, 51050818_8, 51050818_9, 51050818_10, 51050882, 51050882, 51050882, 51050882, 51050882, 51050881, 51050881, 51050879, 51050879, 51050879, 51050880, 51050880, 51050826_1, 51050826_2, 51050826_3, 51050826_4, 51050826_5, 51050826_6, 51050826_7, 51050826_8, 51050826_9, 51050826_10, 51050829, 51050829, 51050829, 51050627_1, 51050627_2, 51050627_3, 51050627_4, 51050627_5, 51050627_6, 51050627_7, 51050627_8, 51050627_9, 51050627_10, 51050610, 51050610, 51050610, 51050610, 51050610, 51050610, 51050610, 51050606, 51050606, 51050606, 51050704, 51050704, 51050704, 51050580, 51050580, 51050580 , KBA , BC-UPG-PRP , Upgrade Preparation , Problem

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