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2386881 - WACS server is in 'Runing with errors' state and not to Running state

Symptom

  • Web Application Container Server (WACS) is "Running with Errors"
  • Web Application Container Server (WACS) will run without errors when RESTful web service is removed
  • Event Viewer Application logs have the following error:
    • Server Intelligence Agent: server HOSTNAME.WebApplicationContainerServer stopped with exit code = -1 (0xffffffff).
  • HIGH level trace logs of the Web Application Container Server (WACS) during startup capture the following error:
    • 2016 10 27 12:27:39.748|Oct 27, 2016 12:27:39 PM org.apache.catalina.core.StandardContext filterStart
      SEVERE: Exception starting filter WrappedResponseAuthFilter
      com.wedgetail.idm.sso.ConfigException: VSJ password is probably incorrect [caused by: GSSException: Failure unspecified at GSS-API level (Mechanism level: com.dstc.security.kerberos.KerberosError: Pre-authentication information was invalid

 


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Environment

  • SAP BusinessObjects Business Intelligence 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

Resfult, WACS, keytab, 4.1, 4.2, 4.0, 41, 42, 40, idm.keytab, cannot start, failed, not running, not getting started, -1 (0xffffffff), WebApplicationContainerServer, , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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