SAP Knowledge Base Article - Preview

2386628 - Error: 'Could not retrieve InfoProvider tables from data source. An error occurred while trying to ping the server' when creating a BW relational connection from Information Design Tool

Symptom

  • An error is faced from IDT when creating a BW relational connection
  • Error: 'Could not retrieve InfoProvider tables from data source. An error occurred while trying to ping the server:com.sap.conn.jco.JCoRuntimeException: (127) JCO_ERROR_FIELD_NOT_FOUND: Field I_USE_BXDATA is not a member of INPUT'
  • Alternative error, which could be found in the Adaptive Processing Server logs hosting the Data Federator service:

PingThread [xx:xx:xx:xxx]: [JCoAPI] JCoClient after execute(DDIF_FIELDINFO_GET) on handle [3/10181287] returns after xx ms
Function DDIF_FIELDINFO_GET (does not support bASXML)
Output:
Content


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Environment

  • SAP BusinessObjects Business Intelligence platform 4.x
  • Information Design Tool (IDT)
  • Data Federation Administration Tool (DFAT)
  • SAP Netweaver Business Warehouse (BW) 7.01 SP5 or lower SP

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

KBA , BI-BIP-DF , Data Federation Service , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-IDT , Information design tool , Problem

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