2386553 - Installation of SAP HANA Database Client failed | SAP Knowledge Base Article

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2386553 - Installation of SAP HANA Database Client failed

Symptom

hdbinst_client.log

18:00:10.545 - INFO: -----------------------------------------------------------
18:00:10.545 - INFO: System Information
18:00:10.545 - INFO: -----------------------------------------------------------
18:00:10.545 - INFO: Operating System: Windows
18:00:10.545 - INFO: Architecture : AMD64
18:00:10.545 - INFO: Version : Server 2003
18:00:10.545 - INFO: Subversion : Service Pack 2
18:00:10.546 - INFO: Cpu features : sse sse2 cmpxchg16b
18:00:10.546 - INFO: Host Name : SAPSM
18:00:10.546 - INFO: -----------------------------------------------------------
18:00:10.546 - INFO: END: System Info
18:00:10.546 - INFO: -----------------------------------------------------------
...
18:00:14.995 - INFO: Starting external program C:\WINDOWS\system32\regsvr32.exe
18:00:14.995 - INFO: Command line is: C:\WINDOWS\system32\regsvr32.exe /s C:\usr\sap\hdbclient\SAPNewDBMDXProvider.dll
18:00:15.138 - INFO: Program terminated with exit code 3
18:00:15.138 - ERR : Cannot register MDX provider
18:00:15.139 - ERR : Registration of package "ODBO" failed
18:00:15.140 - ERR : installation of package ODBO failed
18:00:15.140 - ERR : Cannot update package ODBO
18:00:15.141 - INFO: File '*.swidtag' not found under 'C:\usr\sap\ttt\SAP_HANA_CLIENT'
18:00:15.149 - INFO: -----------------------------------------------------------
18:00:15.149 - INFO: END: Installing SAP HANA Database Client (start: 18:00:14.141 duration: 00:00:01.008)
18:00:15.149 - INFO: -----------------------------------------------------------
18:00:15.149 - ERR : Cannot install
18:00:15.149 - ERR : error installing
18:00:15.149 - ERR : Installation failed
18:00:15.160 - INFO: Summary of critical errors
18:00:15.149 - ERR : Installation failed
18:00:15.149 - ERR : error installing
18:00:15.149 - ERR : Cannot install
18:00:15.140 - ERR : Cannot update package ODBO
18:00:15.140 - ERR : installation of package ODBO failed
18:00:15.139 - ERR : Registration of package "ODBO" failed
18:00:15.138 - ERR : Cannot register MDX provider
18:00:14.995 - INFO: Starting external program C:\WINDOWS\system32\regsvr32.exe
18:00:14.995 - INFO: Command line is: C:\WINDOWS\system32\regsvr32.exe /s C:\usr\sap\hdbclient\SAPNewDBMDXProvider.dll
18:00:15.138 - INFO: Program terminated with exit code 3


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Product

SAP Solution Manager 7.1

Keywords

KBA , HAN-DB-CLI , SAP HANA Clients (JDBC, ODBC) , Problem

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