SAP Knowledge Base Article - Preview

2385638 - EAM Synchronization Jobs Not Completing - Oracle not Using Index

Symptom

The RFC dialogs that run on production ECC) system do not complete....they run for over 24 hours and we have been cancelling them. When we cancel the dialog on our ECC system the job cancels in GRC as expected.

The problem is a read of table CDHDR and the SQL.  We attempted note ##2029368 and created the index but Oracle still chose the primary key index.


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Environment

GRC Access Control 10.x

  • Emergency Access Management

Product

SAP Access Control 10.0 ; SAP Access Control 10.1

Keywords

KBA , troubleshooting , grac_eam_log_sync_timebased , cdhdr , GRC-SAC-EAM , Emergency Access Management , Problem

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