2385001 - Failed access knowledge article from TREX | SAP Knowledge Base Article

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2385001 - Failed access knowledge article from TREX

Symptom

TREX engine has been established to speed up accessing Knowledy Article and index has been created and complied, but none of existing Knowledge Article is returned.

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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

KBA , CRM-BTX-KA , Knowledge Article , CRM-BTX-SRQ , Service Request , CRM-BTX-SRQ-BF , Basic functions , CRM-BF-SAF , Software Agent Framework , How To

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