2384759 - Error: 'APN0021: Enqueue request failure, undefined token' retrieving logs for iOS device | SAP Knowledge Base Article

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2384759 - Error: 'APN0021: Enqueue request failure, undefined token' retrieving logs for iOS device

Symptom

Error: 'APN0021: Enqueue request failure, undefined token: PushType=APS, Client=(UDID)' when using the 'Get Log File' option for an enrolled iOS device is seen in the Afaria Server Message log and Connection log for a device


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Environment

  • Afaria 7.0 (All Supported Service Packs)
  • iOS device

Keywords

APNS, retreive , KBA , MOB-AFA , Afaria , Problem

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