- You do not know how to customize item category determination and what values to fill in transaction type, item category group, item category usage, and main item category.
- You get error "CRM_ORDERADM_I505 No item category could be determined" when creating sales orders. You do not know how to fix it.
This KBA will explain how to troubleshoot the error and customized correct item category determination.
- SAP Customer Relationship Management 7.0 and higher
- SAP enhancement package for SAP Customer Relationship Management
- SAP enhancement package for SAP CRM, version for SAP HAN
CRM_ORDER_IT_ASSIGN_SELECT_CB, process_type, item_cat_group, it_type_usage, item_type_main, item_type , KBA , CRM-BTX , Business Transactions , Problem
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