SAP Knowledge Base Article - Preview

2384539 - No item category could be determined

Symptom

  • You do not know how to customize item category determination and what values to fill in transaction type, item category group, item category usage, and main item category.
  • You get error "CRM_ORDERADM_I505 No item category could be determined" when creating sales orders. You do not know how to fix it.

This KBA will explain how to troubleshoot the error and customized correct item category determination.


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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HAN

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

CRM_ORDER_IT_ASSIGN_SELECT_CB, process_type, item_cat_group, it_type_usage, item_type_main, item_type , KBA , CRM-BTX , Business Transactions , Problem

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