2383947 - How to share screen in Agentry mobile client when database is encrypted. | SAP Knowledge Base Article

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2383947 - How to share screen in Agentry mobile client when database is encrypted.

Symptom

• Users can see the screen when the database encryption is disabled
• Remote screen shows a blank screen when the database is encrypted


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Environment

• SAP Inventory Manager 4.3
• SAP Work Manager 6.4
• Android and iOS

Product

SAP Inventory Manager 4.3 ; SAP Work Manager 6.4

Keywords

Agentry, screen share, screenshot, capture, encrypted , KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , MOB-SYC-OTH , Syclo Mobility for other backend , MOB-SYC-IBM , Syclo Mobility for IBM backend , How To

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