SAP Knowledge Base Article - Preview

2383338 - SLA data not updated at Daylight Savings Time change - Solution Manager

Symptom

  • SLA Data not updated at Daylight Savings Time
  • IRT/MPT not recalculated at Summer Time/Standard Time

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Environment

SAP Solution Manager

Product

SAP Solution Manager all versions

Keywords

SOLMAN, Initial Response Time, Maximum Processing Time, Service Level Agreement , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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