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2382186 - Promotion of Design Studio Dashboards fails with an error

Symptom

  • Promotion of Design Studio (DS) Dashboards fails. The promotion jobs only indicate that they failed. 

  • This affects both live to live as well as lcmbiar import.  However It works fine for Webi reports.

  • When promoting from live to live environments , we see errors similar to below.

com.crystaldecisions.sdk.exception.SDKException$PluginNotFound: The 405 plug-in does not exist (FWM 02016).
2016 10 04 19:21:38.121|getPluginInfo(): Failed to get plugin:key=@servername:46
com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2
 at com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuseHelper.read(oca_abuseHelper.java:106)
 at com.crystaldecisions.enterprise.ocaframework.idl.OCA.OCAd._PluginDistributionVerStub.getPluginInfoByTypeVer
 
 2016 10 04 19:21:38.196|continueUnpack(): plugin not found at CMS, type=46
com.crystaldecisions.sdk.exception.SDKException$PluginNotFoundAtCMS: The 46 plug-in does not exist in the CMS (FWM 02017)
cause:com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2
detail:The 46 plug-in does not exist in the CMS (FWM 02017) IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2

  • When promoting from BIAR to Live – when importing the .lcmbiar file (with 1 DS dashboard document), it fails with a different error 

Java.lang.NullPointerException: while trying to invoke the method java.util.HashMap.get(java.lang.Object) of a null object loaded from field com.businessobjects.lcm.job.Job.sourceResources of an object loaded from local variable 'this'   at com.businessobjects.lcm.job.Job.getResources(Job.java:1349)
 at com.businessobjects.lcm.job.Job.getPrimaryResources(Job.java:568) 
 
com.businessobjects.sdk.biar.om.internal.importer.OMImporter||OMImporter Batch Importers' barrier broke.
com.businessobjects.sdk.biar.om.internal.concurrent.BarrierBrokenException
 at com.businessobjects.sdk.biar.om.internal.concurrent.Barrier.awaitBarrierReached(Barrier.java:49)
 at com.businessobjects.sdk.biar.om.internal.importer.OMImporter.importObjects(OMImporter.java:187).

 


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Environment

SAP BusinessObjects Business Intelligence Platform 4.2 SP2
Design Studio Add-on 1.6.3 Designer and BIP Add-on
SAP Lumira for BIP Add-on

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

KBA , BI-BIP-LCM , Lifecycle Management Console - Promotion mgmt, Version mgmt , BI-BIP-INS , Enterprise (BI platform) installation, upgrade, patching , Problem

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