SAP Knowledge Base Article - Preview

2381973 - HWC fails to retreive configuration data from Afaria

Symptom

When attempting to push an application policy in Afaria for the HWC (Hybrid Web Container) with an Afaria Library configuration, the HWC switches to the Afaria application and then switches back to a black screen in the HWC, sometimes in an infinite loop. The configuration for HWC is not passed to the application successfully. A device log from an affected device will show entries similar to the excerpt below:

  • iPhone HWC[241] <Warning>: -canOpenURL: failed for URL: "afaria-enterprise-getdata://" - error: "This app is not allowed to query for scheme afaria-enterprise-getdata"
  • iPhone HWC[241] <Warning>: -canOpenURL: failed for URL: "afaria-appstore-getdata://" - error: "This app is not allowed to query for scheme afaria-appstore-getdata"

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Environment

  • SAP Afaria 7.0
  • iOS 9
  • iOS 10
  • HWC 2.3.8 and below

Product

SAP Afaria 7.0

Keywords

HWC, Afaria, canOpenURL, afaria-appstore-getdata:// , KBA , MOB-AFA-LIB , Mobile Secure Afaria Library for IOS and Android , Problem

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