SAP Knowledge Base Article - Preview

2381581 - IVR Examples/Samples for SAP Contact Center

Symptom

  • You would like to explore the IVR "Interactive Voice Response" capabilities but would like to have some sample files to play with
  • This KBA contains some SAP Contact Center - IVR Samples

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Environment

SAP Contact Center

Product

SAP Contact Center, on-premise edition all versions

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, IVR Sample repository VXML Python Customizer FAQ KB Article How to, basic examples, QueueTransfer IVR, Custom IVR, Survey, BCM, SAP Contact Center 7.0 - IVR Samples , KBA , contact center ivr samples , bcm ivr , interactive voice response , ivr examples , ejemplos de ivr , CRM-CCI , Contact Center Infrastructure , Problem

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