2381581 - Common IVR Examples/Samples for SAP Contact Center | SAP Knowledge Base Article

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2381581 - Common IVR Examples/Samples for SAP Contact Center

Symptom

  • You are running SAP Contact Center
  • You would like to explore the IVR "Interactive Voice Response" capabilities but would like to have some sample files to play with
  • Using VoiceXML-based IVR editor

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Environment

SAP Contact Center

Product

SAP Contact Center, on-premise edition all versions

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, IVR Sample repository VXML Python Customizer FAQ KB Article How to, basic examples, QueueTransfer IVR, Custom IVR, Survey, , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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