SAP Knowledge Base Article - Preview

2381573 - Using AudioCodes SBCs and Colt SIP trunks with SAP Contact Center

Symptom

You are running SAP Contact Center and would like to have instructions on how to configure AudioCodes SBCs "Session Border Controller" and Colt SIP trunks.


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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition all versions

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, SBC, SIP, Cold, Trunks, Config , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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