SAP Knowledge Base Article - Preview

2381531 - Using Managed HANA OLAP Connection in Lumira Desktop/BI Launchpad gets hung

Symptom

  • When using a managed HANA OLAP connection in Lumira Desktop/ BI Launchpad, it gets hung with the 3 dots circling:

2222.png

  • In Lumira Desktop trace logs, error messages are shown as below:

Line 3106: |21227309972C42C38D0F82027DA69E06902|2016 10 19 13:06:15.865|-0700|Error|Information|>>|S| |TraceLog| 4716|  43|qtp1532800776-43| ||||||||||||||||||||com.sap.hilo.desktop.datasource.hanaview.services.GetHANACredentials||No HANA Connection exists.

Line 3107: |21227309972C42C38D0F82027DA69E06903|2016 10 19 13:06:15.869|-0700|Error|Information|>>|S| |TraceLog| 4716|  43|qtp1532800776-43| ||||||||||||||||||||com.sap.hilo.desktop.embeddedserver.httpservice.HTTPAdapter||Call to service 'getHANACredentials' failed


Read more...

Environment

  • Lumira Desktop 1.31.1
  • BI Platform 4.1/4.2
  • Lumira Server for BI Platform 1.31.1
  • HANA database

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP HANA 1.0, platform edition ; SAP Lumira 1.0, server version for the SAP BusinessObjects BI platform ; SAP Lumira, desktop edition 1.0

Keywords

LS4BIP Admin Deploy Http JDBC Hanged , KBA , BI-LUM-SRV-DEP , Lumira Server BI Platform installation, deployment , BI-LUM-SRV-ADM , Lumira Server BI Platform Admin, Auth, Security , BI-LUM-SRV-BIP , SAP Lumira Server for BI Platform , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.