SAP Knowledge Base Article - Preview

2381421 - Week No. does not schedule activities as expected

Symptom

You are planning appointments with multiple sequences for different weekdays for the same or multiple accounts. The week number (Week No.) does not work as expected.

For example, you plan appointments for Monday every second week (semi-weekly) and for Friday every fourth week (monthly).

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But the system does not create appointment for the fourth week.

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This KBA explains the logic of Week No. and how to plan your activities with activity scheduling.


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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

KBA , CRM-BTX-ACT-ACS , Activity Scheduling , How To

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