SAP Knowledge Base Article - Preview

2380964 - Introscope Dashboard 'Messages Received and Threaded by the Dispatcher Queue by Priority' is empty

Symptom

When monitoring a SAP Netwaver Process Integration 7.1 or higher with Introsocpe JAVA Agents release 9.5.6.0 and 9.7.1, the dashboard 'Messages Received and Threaded by the Dispatcher Queue by Priority' does not shown data. The following pciture describes the issue:

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The priority information shown in the dashboard comes from the following nodes in the Introscope Investigator:

  • SuperDomain -> <APPLICATION_HOST> -> 'SAP Netweaver Process' -> SAP XI\|Messaging\|Queues\|Dispatch\|DispatchDisp\|High Priority:Number of messages (.*)
  • SuperDomain -> <APPLICATION_HOST> -> 'SAP Netweaver Process' -> SAP XI\|Messaging\|Queues\|Dispatch\|DispatchDisp\|Medium Priority:Number of messages (.*)
  • SuperDomain -> <APPLICATION_HOST> -> 'SAP Netweaver Process' -> SAP XI\|Messaging\|Queues\|Dispatch\|DispatchDisp\|Low Priority:Number of messages (.*)

In the Introscope Investigator, it is possible to see some 'DispatchDisp', but the 'High/Medium/Low - Number of messages' metrics do not exist.


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Environment

  • SAP Solution Manager 7.10
  • Introscope Enterprise Managers 9.5.6 and 9.7
  • Introscope JAVA Agents 9.5.6 and 9.7

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

KBA , SV-SMG-DIA-WLY-BCA , Byte Code Agent Setup , Bug Filed

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