After installing Oracle instant client into SAP BusinessObjects server in Redhat Linux, viewing a Crystal reports document which is using Oracle data source will have an error as:
The viewer could not process an event. Error in File XXXXXX: Failed to load database information.  ---- Error code:0 [CRWEB00000119]
- SAP BusinessObjects Business Intelligence Platform (BI) 4.1 / 4.2
- SAP Crystal Reports (CR) 2013 / 2016
- Redhat Linux server
- Oracle 11g / 12c
cr, rpt, ora, tns, tns_admin, crs, cre , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , BI-BIP-INV , InfoView, BI launch pad , Problem
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.