SAP Knowledge Base Article - Preview

2377665 - REX 3.3.16 crashes when creating a new visit

Symptom

  • SAP Retail Execution (REX) Application crasheswhen creating a new visit after not finding a "Reject Reason" and "Activities".
  • SAP Retail Execution (REX) crashes if a customer is selected and tapping on the "Create" button
  • Crash log shows the following entry:

    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Exception Note:  EXC_CORPSE_NOTIFY
    Triggered by Thread:  0

    Application Specific Information:
    abort() called

    Filtered syslog:
    None found

    Last Exception Backtrace:
    (0x1830e81c0 0x181b2055c 0x10014a6bc 0x188fb6440 0x1891b8864 0x1891bc074 0x1891ade28 0x188f1cb80 0x1830957dc 0x18309340c 0x18309389c 0x182fc2048 0x184a45198 0x188f95628 0x188f90360 0x10014bca0 0x181fa45b8)

    Thread 0 name:  Dispatch queue: com.apple.main-thread
    Thread 0 Crashed:
    0   libsystem_kernel.dylib            0x00000001820b6014 0x182097000 + 126996
    1   libsystem_pthread.dylib           0x000000018217d460 0x182178000 + 21600
    2   libsystem_c.dylib                 0x000000018202a3f4 0x181fc7000 + 406516
    3   libc++abi.dylib                   0x0000000181af52d4 0x181af4000 + 4820
    4   libc++abi.dylib                   0x0000000181b12cc0 0x181af4000 + 126144
    5   libobjc.A.dylib                   0x0000000181b20844 0x181b18000 + 34884
    6   libc++abi.dylib                   0x0000000181b0f66c 0x181af4000 + 112236
    7   libc++abi.dylib                   0x0000000181b0f234 0x181af4000 + 111156
    8   libobjc.A.dylib                   0x0000000181b2071c 0x181b18000 + 34588
    9   CoreFoundation                    0x0000000182fc20bc 0x182fb9000 + 37052
    10  GraphicsServices                  0x0000000184a45198 0x184a39000 + 49560
    11  UIKit                             0x0000000188f95628 0x188f1a000 + 505384
    12  UIKit                             0x0000000188f90360 0x188f1a000 + 484192
    13  SAPRetailEx                       0x000000010014bca0 0x100004000 + 1342624
    14  libdyld.dylib                     0x0000000181fa45b8 0x181fa0000 + 1784

Read more...

Environment

  • SAP Retail Execution 3.3.16
  • iOS 10.0.2

Product

SAP Mobile Platform 2.3

Keywords

rex 3.3.16 apple store iphone ios 10 dsym log sigabort , KBA , MOB-APP-REX , SAP Mobile Retail Execution , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.