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2377251 - Does PCM Models Folder support on NAS device ?

Symptom

  • From PCM Configure, the PCMModels folder points at on a NAS device (Network Atteched Storage)
  • The drive is mapped on Windows. PCMConfigure tool is running fine.
  • From Model Builder, model can be created and opened without any problem
  • When trying to access a grid, an error that crashed the system with the error C0000005. The PCMModels folder is not populated.

    NAS 01.jpg
  • Windows application logs raised :

    NAS 02.jpg

    NAS 03.jpg

    NAS 04.jpg

    NAS 05.jpg
  • All PCM services are running under an account who has full access to the NAS device.
  • Also, if a shared folder from another server as a PCMModel folder (input \\server\share in PCMConfigure), no problem occurs

Can PCM Model folder be used on a NAS (Network Attached Storage) device ?


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Environment

  • SAP BusinessObjects Profitability and Cost Management 10 onwards including Support Packages (SAP EPM PCM)

Product

SAP Profitability and Cost Management all versions

Keywords

NAS device, Network Attached Storage, C0000005, grid fails, shared PCM models, Memory Map file, ModelRES.EPM file,Activate Memory Pointer, PCM Model Service , KBA , EPM-PCM , Profitability and Cost Management, EPO, PP, AA, Metify , Problem

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